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Having recently won Independent Estate Agent of the Year for Wiltshire, Whites have yet again pipped other Salisbury estate agents to the post and have been selected by The British Property Awards as 2019 Gold Winner for Salisbury.
The Whites team performed outstandingly throughout the extensive judging period, which focused on customer service levels, and have now been shortlisted for a number of national awards which will be announced later in the year.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition. Agents who go that extra mile and provide outstanding levels of customer service are rewarded with this accolade, which acts as a beacon to highlight these attributes to their local marketplace.
The British Property Awards are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level. The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed, exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.
Robert McLean from The British Property Awards says:
“Our awards have been specifically designed to be attainable by all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our award has also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.
Marcus Shepherd, MD at Whites, says:
“We are elated to be selected by The British Property Awards as the Gold Winner for Salisbury. Customer service is so important to us at Whites and we are thrilled that The British Property Awards recognise the hard work and dedication that is put in and is so often behind the scenes. I am so proud of the staff at Whites who strive to make sure all our property transactions be it sales or lettings, are handled smoothly, by a team who truly care and take great joy in having happy clients. Just take a look at our Google Reviews which are a testament to our team, who continue to go that extra mile, time and time again!”
For more information about The British Property Awards please call 0800 987 11 22
For more information on Whites Estate Agents please contact us on 01722 336 422. For more information on press enquiries please contact Verity Eastman on 07980 853 667 or email marketing@hwwhite.co.uk.
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More about Whites Estate Agents
Whites are the leading independent Salisbury Estate Agent for Sales and Lettings with properties for sale and to rent across Salisbury and surrounding Wiltshire villages. These include properties of all sizes and styles, from townhouses and flats to cottages, equine properties, land and country homes – you name it, our friendly team will find it for you!
Established in 1957 Whites are a RICS registered Estate Agent. They are a traditional agency with a modern outlook consistently appearing number one on Rightmove and are well known for their extensive local knowledge and reputation for first class customer service.
