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The data controller is H W White Limited of Castle Chambers, 47 Castle Street, Salisbury, Wiltshire, SP1 3SP (“we”, “us” or “our”). Details of our notification to the data protection regulator may be found in the Information Commissioner’s Office Public Register of Data Controllers at ico.org.uk.
Information we may collect from you
When you register to use our services and/or our sites we may ask you to provide certain information such as your:
We may also process information relating to:
How we use your information
By submitting your data to us, either via our website or in person, we will make use of your information in order to deliver Sales and Letting agency related services to you, such as helping with getting your properties let if you are a Landlord, or helping you to find a property if you want to buy, sell or rent.
Your details will be kept by us until such time as you ask for them to be removed or we decide that they should be removed. Your details will not be sold or otherwise disposed of to any third party except where we are legally obliged to do so or where we believe that such action will protect the interests of Whites and/or its staff.
We will use your Personal Data to:
Who do we share your information with?
In order to fulfil our service to you we will need to share your personal data. We will always carefully consider whether we have good justification for using your information and will not process it in a way that is inconsistent with the uses that we have explained to you and for the purposes of fulfilling our agreement with you. We will share it with:
We may also share your Personal Data with third parties:
How long do we store your personal data for?
In any event, we will only store your personal data whilst you continue to use our services and for a period of six years or in compliance with our legal requirements with HMRC or in accordance with the law and legislation.
Where we store your personal data
In order to ensure fair and transparent processing, we will, taking into account our processing activities, adopt appropriate procedures for the processing of Personal Data, which shall include implementing technical and organisational measures which take into account the harm that may be suffered, and correct inaccuracies identified in Personal Data processed, so that risk of errors are minimised and your Personal Data is processed in a fair and secure manner. You should be aware that:
What are your rights?
You have a number of rights concerning the personal information we use. These include the right to:
If you wish to exercise any of your rights please write to Whites,Castle Chambers, 47 Castle Street, Salisbury, Wiltshire, SP1 3SP or use our enquiry form on our website www.hwwhite.co.uk/contact/
We will acknowledge your request and let you know what we will need from you to carry out your request, this may include formal identification. Every effort will be made to respond to or comply with your request as quickly as possible, and we will ensure our systems are updated as soon as is practicable in response to your request.
A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to remember who you are and your preferences and to assess how our sites are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s). Please note, however, that without cookies you may not be able to use all of the features of our Sites or other websites and online services.
IP addresses and other technologies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
We may use third-party web analytics services on our Sites, such as those of Google Analytics. These service providers help us analyse how visitors use the Sites. The information obtained for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these service providers.
The providers of third-party plug-ins and widgets on our Sites, such as embedded videos and social media sharing tools, may use automated means to collect information regarding your use of the Sites and your interactions with the plug-ins and widgets. We may also receive information you have made available to those third party services, including the geographic location of your mobile device and other information about you (such as name, email address, gender, locale, time zone, languages, social media profile URL, personal website URL, biographical information, birthday, photo, list of devices, education history, work history, hometown, interests, current city, political views, favourite athlete and teams, relationship status and information, religion, name of significant other, and certain security settings information) and your contacts on those services. This information is subject to the privacy policies or notices of the third party providers of the plug-ins and widgets.
Links to Other Websites
This website contains links to third party websites. Any such links are provided for your information only. We have no control over these websites. We cannot guarantee the content of these websites and accept no liability for any loss arising from your use of such websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Additional social media links include Facebook, Twitter, Linkedin, Instagram, Pinterest, Google +, If you have accounts with these providers, their terms shall apply to processing of your personal information.
We do not offer any products or services to children. In certain circumstances for example for a Letting application we may need to collect the name and date of birth of children.